Course 1
Let's look at how to combine listening and problem solving. We'll use a concrete example, having a conversation with your student and they're saying, I wanna be on time for class, but I now fill in the blank. I oversleep. I can't get the campus bus on time. Or if I eat breakfast, then it makes me late for class.
Your reaction may be, okay, let's make a plan. That's been my natural impulse thinking that I'm helpful. But it's probably not so much consider holding off on that. And going back to that basic principle of what works. Listen, get more information, hear the entire story. Oversleeping, what's up with that?
Being curious, not getting to the bus. How does that work? What about eating breakfast? Does it have to be either eating breakfast or being on time for class? Asking your student, what do they notice? I. Does it have to be one or the other? The key point is not to solve it for them. I'm here and they're there.
It's not like I can drag them outta bed or have them eat breakfast and get on the bus. I don't have that control for them. It might be that they see so many barriers and are stuck and saying, I don't know, but by listening and asking good questions, being curious, that helps them see ways. To get around those barriers.
So it's really conveying to them, let's do this together, let's problem solve together, and the that really gives you more traction to helping them solve that problem.